Part 1 Leadership and Management
Chapter 1: The Law Enforcement Supervisor: Leadership and Management Foundation
Chapter 2: First Things First: Know Yourself
Chapter 3: Behavioral and Motivation Theories and Models
Chapter 4: Followership
Chapter 5: Leadership and Management Theories and Models
Chapter 6: Roles of a Leader
Chapter 7: Manager Roles and Responsibilities
Chapter 8: Diversity, Bias, Perceptions, and Leadership
Chapter 9: Groups and Teams
Chapter 10: Personal and Organizational Communications and Conflict
Chapter 11: Organizational Skills and Time Management
Chapter 12: Operational Planning and Strategizing
Chapter 13: Preparation for Promotion
Part 2 The Line Level Supervisor
Chapter 14: Line Supervision: Key Duties and Responsibilities
Chapter 15: Development Toward Middle Management
Part 3 The Middle Manager
Chapter 16: Middle Management: Key Duties and Responsibilities
Chapter 17: Preparing for Executive Management
Part 4: Police Organizational Processes
Chapter 18: Recruitment, Field Training, and Retention
Chapter 19: Training, Education, Employee Development and Post Career Planning
Chapter 20: Employee Health, Wellness, and CISM
Part 5: Police Operational Issues
Chapter 21: Tactical Operations and Event Management
Part 6: Standards, Laws, Rules, and Discipline
Chapter 22: Critical Liability Issues
Chapter 23: Agency Written Directives
Chapter 24: Employee Investigations and Discipline
Part 7: Crisis, Conflict, and Response
Chapter 25: Media and Public Information
